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AIS Technology IT support team at work

About AIS Technology

Your Business. Your IT. Our Personalised Support.

We believe in forging strong, collaborative partnerships with our clients. We go beyond providing IT services, we immerse ourselves in your business, working closely with you to thoroughly understand your unique requirements and develop IT support services that perfectly align with your strategic objectives. As a trusted IT company with a strong presence, we offer IT support in London and Essex, providing a local touch with enterprise-grade expertise.

Contact Our Team

Solving IT Challenges for Growing Businesses:
A Message from Our Founder

We recognise the frustrations business owners face as their companies grow and IT demands multiply. Setting up new laptops, resolving sluggish system performance, and tackling cybersecurity risks can drain time and divert attention from core business operations. Many companies start to feel these pressures when they reach around 10 to 15 employees, this is where we step in. We specialise in supporting small to medium-sized businesses with practical, effective IT solutions. Having started a career in network security, AIS’ founder Chris Dunham, went on to secure the digital infrastructures of major financial institutions and government organisations, including the UK Home Office. He brings that expertise to AIS Technology, ensuring every business we support benefits from robust security and reliable IT management. Currently, we provide IT support for over 600 users across industries such as construction, finance, law, and recruitment. Our growth has come entirely through reputation, we don’t believe in cutting corners or charging extra for routine service requests. As a Microsoft partner, we deliver high-quality, cost-effective IT solutions, including cybersecurity, cloud services, and managed IT support.

Meet Chris Dunham, Founder of AIS Technology

Available Resources

Guides & Resources

Explore how AIS Technology safeguards and supports UK businesses. Download our brochure and price guide for a closer look at our services, our cybersecurity-first approach, and our transparent, contract-free pricing.

Supporting the IT of UK Businesses Brochure cover

Supporting the IT of UK Businesses Brochure

Secure your business with AIS Tech's “Supporting the IT of UK Businesses” brochure. Learn how AIS Tech combines cutting-edge technology, real-time monitoring, and expert service to safeguard your data while maximising productivity. With 24/7/365 support, rapid response times, and proactive maintenance, AIS Tech offers tailored IT solutions, including free setup, transparent pricing, and advanced cybersecurity measures like MDR and EDR. Discover how AIS Tech can transform your IT infrastructure into a robust, efficient, and secure foundation for growth. Download now to see how we can protect and elevate your business.

Download Guide
AIS IT Support Packages, Our Price Guide cover

AIS IT Support Packages, Our Price Guide

AIS Technology offers cybersecurity-focused IT support services with flexible pricing and no long-term contracts. Our standard managed service includes unlimited IT helpdesk support, Microsoft 365 Premium, software updates, cybersecurity basics, and a 1-hour SLA guarantee. The advanced service includes additional features and site support. AIS also provides enterprise solutions, hardware rental, managed WiFi, business broadband, and IT consultancy. With a 24/7 helpdesk, same-day site visits, and partnerships with major tech companies, AIS positions itself as a high-value IT support provider for businesses across the UK. Download to find out the costs.

Download Guide

What We Do

Seven services. One accountable team.

Most providers hand you between departments. We don’t. Every service below is delivered by the same engineers who already know your systems. Take one, or let us run the lot.

IT Support

Responsive helpdesk & on-site

IT Support

An unlimited helpdesk and same-day engineers who keep hardware, software and networks running, so your team never loses momentum to a technical hiccup.

What’s included

  • Unlimited helpdesk
  • Same-day on-site
  • Proactive monitoring
  • New-starter setup

Client Reviews on Our Dedicated IT Expertise

See how our expertise solves real-world IT challenges for businesses like yours.

Settio logo

As a small business, we reached 18 staff earlier this year (now at 35) and began to struggle with IT infrastructure & concerns over security as we grew. After researching the options, I came across Chris at AIS, and with his vast previous experience overseeing the IT for huge international businesses I felt secure in proceeding to instruct his team

Access Infinity logo

The team has been super-responsive to any IT support requests from our team, even those beyond Microsoft and handled scaling up our service requests with our company growth from 18 - 95, an APAC office, adopting infosec and asset management best practices, website hosting, specialist client compliance management and now supporting us in working towards ISO27001 certification

Kloeber logo

Thanks to AIS we successfully migrated our servers to the cloud and set our employees up on new laptops to work from home. Something that we didn't think was affordable until the team at AIS provided us with different options. Their responses to daily tickets are dealt with quickly and efficiently.

Insights

Latest insights from our team

Practical guidance on IT support, cloud, cybersecurity and compliance, written to help your business turn technology into an advantage.

Data Sovereignty for UK Financial Services Firms
Compliance

Data Sovereignty for UK Financial Services Firms

In 2026, knowing your data is secure is no longer enough. Regulators, clients and insurers want to know whose laws govern it and who can compel access. Here is what data sovereignty means for UK financial services firms, and how to regain control.

AIS TechnologyAIS Technology9 min read
Microsoft 365 Copilot for SMEs: Pricing and Licensing
Cloud Solutions

Microsoft 365 Copilot for SMEs: Pricing and Licensing

A straight answer for UK SMEs weighing up Microsoft 365 Copilot: what it really costs in 2026, how the licensing works, the data governance check most buyers skip, and how to decide whether it is worth it for your team.

AIS TechnologyAIS Technology10 min read
ISO 27001 vs Cyber Essentials: Which Certification Do You Need?
Cybersecurity

ISO 27001 vs Cyber Essentials: Which Certification Do You Need?

ISO 27001 and Cyber Essentials are routinely treated as alternatives. They are not. They answer different questions, suit different organisations, and cost very different amounts. This post sets out exactly what each certification is, who it is for, what it costs, and which one your business actually needs in 2026.

AIS TechnologyAIS Technology16 min read

Let's Start a Conversation

Whether you are weighing up a new IT partner or just want a second opinion, our team is happy to talk. Tell us about your business and we will take it from there.

AIS Technology, Woodland Place, Hurricane Way, Wickford, SS11 8YB