Specialists in Providing Secure IT Infrastructure for Financial Services & Consultancy Businesses
Exceptional business outcomes through expert IT management and reliable IT support for businesses in London and Essex
Contact Our Team
AIS is an IT support company serving small and medium-sized businesses across the South East of England, with a strong focus on London and Essex. We provide IT support services including managed IT support, cloud computing services (e.g. Microsoft 365), cyber security, and strategic IT consulting to ensure your business operates in the most efficient and secure way possible.
Business downtime is a killer. That's why AIS offers Always-On Availability, ensuring your systems are running smoothly, 24/7. We monitor your infrastructure, resolve technical issues before they impact your business, and provide round-the-clock helpdesk support when you need it most. With us, you can rest assured that your IT is in safe hands, leaving you free to focus on what matters most.
Standing still means falling behind. We are committed to providing Innovative IT solutions that keep you ahead of the curve. From cloud migration and cyber security to automation and AI-powered tools, we use the latest technologies to manage your operations, enhance your business productivity, and drive your business forward. We fix problems, but more importantly we build solutions for the future.
We understand that IT is a critical enabler of business success. Our Strategic IT Support services are designed to align with your business goals, providing the expert guidance and resources you need to achieve your objectives. We work closely with you to develop a customised IT strategy that optimises your infrastructure, minimises risks, and maximises your return on investment.
Many businesses can save an average of 23% to 45% on IT costs by using managed IT solutions, according to multiple studies. Managed IT services operate on fixed, subscription-based pricing, eliminating the unpredictability of hardware failures, software updates, and emergency repairs. They also reduce the need for costly investments in hardware, licences, and data centres. By using economies of scale and shared resources, providers help lower expenses while maintaining efficient and reliable IT support. Additionally, companies avoid the significant costs of hiring, training, and retaining skilled IT professionals, as managed service providers deliver the necessary expertise without the overheads.
Managed service providers (MSPs) play a crucial role in minimising business downtime through continuous systems monitoring and proactive support. By identifying and resolving potential issues before they escalate, MSPs help businesses maintain seamless operations and avoid costly disruptions. Higher system uptime directly translates to improved employee productivity, as staff can work without interruptions caused by technical failures. This stability fosters efficiency, allowing teams to meet deadlines, collaborate effectively, and focus on strategic tasks rather than troubleshooting IT problems. Moreover, preventing downtime safeguards revenue streams by ensuring business continuity. Every minute of IT-related disruption can lead to financial losses, reduced customer service satisfaction, and missed opportunities. MSPs mitigate these risks, providing organisations with a reliable, secure, and optimised IT environment that supports long-term growth.
Round the Clock
IT SupportOur managed IT support provides round-the-clock coverage, ensuring your business is protected and operational at all times. With 24/7 monitoring and rapid response, we actively identify and resolve issues before they impact your operations, minimising business downtime and boosting productivity.
Outsourcing IT support to a managed service provider (MSP) offers predictable costs, access to specialist expertise, and significant savings compared to maintaining an in-house team.
Cloud Computing
& Microsoft 365As a Microsoft Silver Partner, we bring certified expertise to every cloud solution we deliver. We provide end-to-end Microsoft 365 and Azure solutions, enabling secure collaboration, remote work, and scalable cloud infrastructure.
Cloud adoption in the UK has increased significantly, our cloud services help you harness this transformation, ensuring your business remains agile and competitive.
We provide full lifecycle support, from migration and configuration to ongoing management, ensuring your cloud environment is optimised for performance, cyber security, and compliance.
AIS Technology collaborates closely with clients to define requirements, develop tailored IT strategies, and deliver solutions within budget.
Our consultancy services use the latest advancements in artificial intelligence, cybersecurity, and digital infrastructure, helping your business stay ahead of the curve.
We offer comprehensive audits, strategic planning, and regular performance reviews, ensuring your IT investments deliver measurable value.
Keep your business connected to your people, maximise uptime, we will deploy expert resources quickly to minimise outages.
Reliable connectivity is critical. We deploy enterprise-grade networking solutions to keep your business connected to your teams, clients, and partners-maximising uptime and minimising outages.
Proactive network monitoring and maintenance reduce operational risks and ensure seamless communication, supporting hybrid and remote work models that are now standard across UK industries.
What We Do
Most providers hand you between departments. We don’t. Every service below is delivered by the same engineers who already know your systems. Take one, or let us run the lot.
Responsive helpdesk & on-site
An unlimited helpdesk and same-day engineers who keep hardware, software and networks running, so your team never loses momentum to a technical hiccup.
What’s included
We recognise the frustrations business owners face as their companies grow and IT demands multiply. Setting up new laptops, resolving sluggish system performance, and tackling cybersecurity risks can drain time and divert attention from core business operations. Many companies start to feel these pressures when they reach around 10 to 15 employees, this is where we step in. We specialise in supporting small to medium-sized businesses with practical, effective IT solutions. Having started a career in network security, AIS’ founder Chris Dunham, went on to secure the digital infrastructures of major financial institutions and government organisations, including the UK Home Office. He brings that expertise to AIS Technology, ensuring every business we support benefits from robust security and reliable IT management. Currently, we provide IT support for over 600 users across industries such as construction, finance, law, and recruitment. Our growth has come entirely through reputation, we don’t believe in cutting corners or charging extra for routine service requests. As a Microsoft partner, we deliver high-quality, cost-effective IT solutions, including cybersecurity, cloud services, and managed IT support.
See how our expertise solves real-world IT challenges for businesses like yours.
As a small business, we reached 18 staff earlier this year (now at 35) and began to struggle with IT infrastructure & concerns over security as we grew. After researching the options, I came across Chris at AIS, and with his vast previous experience overseeing the IT for huge international businesses I felt secure in proceeding to instruct his team
The team has been super-responsive to any IT support requests from our team, even those beyond Microsoft and handled scaling up our service requests with our company growth from 18 - 95, an APAC office, adopting infosec and asset management best practices, website hosting, specialist client compliance management and now supporting us in working towards ISO27001 certification
Thanks to AIS we successfully migrated our servers to the cloud and set our employees up on new laptops to work from home. Something that we didn't think was affordable until the team at AIS provided us with different options. Their responses to daily tickets are dealt with quickly and efficiently.
We’re proud to be rated excellent by the businesses we support. Read the reviews below and see why our clients keep coming back.
I would like to share my appreciation for the IT team and the outstanding support they consistently provide. They are reliable, responsive, and always willing to go the extra mile to ensure everything runs smoothly. What truly stands out is their proactive approach and their commitment to finding solutions, even under tight timelines or challenging circumstances.
The team at AIS consistently go above and beyond. Most recently having supported a very quick turnaround on a laptop. In addition to that, the speed of which they pick up tickets and get them resolved is unmatched.
I was impressed with how easy and efficient the process of setting up a new employee workstation was!
Really fast and efficient service from your team and outstanding communication and help from Lalit.
Any issues and they jump on it immediately. Really good service.
My employer uses AIS for our IT helpdesk. Never had an issue and always helpful.
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