Your IT Support Team
Find the Perfect IT Support Package for Your Business
Take the stress out of IT with our flexible and comprehensive support packages. With our no-lengthy-contract, 3-month rolling terms, you're in control. Both our Standard and Advanced plans include a fully managed Microsoft 365 Premium license, SentinelOne Antivirus, and unlimited helpdesk support during business hours. Choose the Standard plan for robust IT support and cyber security basics, or upgrade to the Advanced plan for 24/7 helpdesk access and security monitoring. Enjoy reliable support, daily 365 backups, and a Virtual CIO, all with a one-hour SLA guarantee.
From the founder...
IT Support Services Tailored to Your Needs
At AIS, we understand that technology is the backbone of modern business. When your IT systems are running smoothly, your business can thrive. But when you're plagued with technical issues, downtime, and unreliable support, it can cripple your productivity and profitability. That's why we offer a comprehensive suite of IT support services designed to meet the diverse and evolving needs of businesses
We're not just about fixing problems; we're about providing proactive, strategic solutions that empower your business to achieve its goals. Our approach is centered around understanding your specific needs and challenges, allowing us to deliver tailored solutions that maximize your efficiency and minimize disruptions. Below, you'll find detailed information about each of our core IT support services.
Why Choose AIS for Your IT Support?
Increased Uptime
Minimize downtime and maximize productivity with our proactive managed IT services and rapid response times.
Enhanced Security
Protect your business from cyber threats with our comprehensive cybersecurity solutions.
Round-the-Clock IT Support
IT issues don't always happen during business hours. That's why we offer 24/7/365 support to ensure your systems are always running smoothly.
Our IT Support Packages
No Lengthy Contract
3 month rolling contract
MS365 Experts
Fully managed
Standard Plan
£12
/month (per user)
✅ Daily MS 365 backups
✅ Microsoft 365 Management & Support
✅ 24/7/365 IT Helpdesk
✅ Standard IT Requests
✅ Wi-Fi management
✅ Basic cyber security
✅ 2 hours response time
❌ 24/7/365 Endpoint Detection and Response
❌ 24/7/365 Identity Threat Detection and response
❌ Compliance & advanced security support
❌ Third party app support
One Hour SLA Guarantee
Advanced Plan
£30
/month (per user)
✅ Daily MS 365 backups
✅ Microsoft 365 Management & Support
✅ 24/7/365 IT Helpdesk
✅ Standard IT Requests
✅ Wi-Fi management
✅ Advanced cyber security
✅ 1 hour response time
✅ 24/7/365 Endpoint Detection and Response
✅ 24/7/365 Identity Threat Detection and response
✅ Compliance & advanced security support
✅ Third party app support
One Hour SLA Guarantee
A monthly fee of £80 per month applies per MS365 organisation
Get an Instant IT Support Quote for Our Packages!
Quickly estimate your monthly IT support cost. Enter the number of users in your organisation to see a tailored price. Transparent, no-obligation pricing designed for SMEs across London and Essex.
Standard Package
Enter the number of users, then click Calculate
Premium Package
Enter the number of users, then click Calculate
Learn More About What We Do
Ready to learn more about how AIS can transform your IT experience? Our comprehensive brochure details our mission, values, expertise, and the full range of services we offer, from proactive monitoring and cybersecurity solutions to cloud migrations and 24/7 help desk support. Download your copy today to discover how we can empower your business with reliable, innovative, and cost-effective IT solutions.